How do I reissue my SSL certificate? Print

Reissuing an SSL certificate is essentially a "do-over" for your certificate. You aren't buying a new one; you are simply telling the Certificate Authority to issue a fresh version of your existing one.

At Nixzoehost, you typically need to reissue your SSL if:

• You lost your Private Key.

• You moved your website to a new server.

• You want to change the Common Name (e.g., switching from site.com to www.site.com).

• You are seeing a "Certificate Mismatch" error.

Steps to Reissue Your SSL Certificate

1. Generate a New CSR

Before you start the reissue process in your dashboard, you must generate a new Certificate Signing Request (CSR) on your web server.

• Note: Do not reuse the old CSR. Generating a new one creates a new "key pair," which is the point of a reissue.

• Follow our guide: "How to generate a CSR Code" if you need a refresher.

2. Initiate the Reissue in Nixzoehost

1. Log in to your Nixzoehost Client Area.

2. Go to SSL Certificates and find the certificate you want to update.

3. Click the Manage button.

4. Look for the Reissue button (usually located in the top-right or under the "Actions" menu).

5. Paste your new CSR code into the box provided.

6. Click Submit.

3. Complete Domain Control Validation (DCV)

Even though you've done this before, the Certificate Authority (CA) must verify your ownership again because you are changing the underlying security keys.

• Choose your method: Email, DNS CNAME, or HTTP File Upload.

• Once the CA verifies the request, they will email you the new certificate files.

4. Install the New Certificate

After the reissue is complete:

1. Download the new certificate files from your email or the Nixzoehost dashboard.

2. Install them on your server via cPanel > SSL/TLS > Install and Manage SSL.

3. Important: Ensure you update the CABUNDLE (Intermediate Certificate) if your server requires it.

Important Things to Remember

• The Old Certificate: Once the new certificate is issued and installed, the old one will eventually be revoked or become invalid. It is best practice to delete the old certificate from your server once the new one is working.

• No Extra Cost: Reissuing a certificate at Nixzoehost is free and can be done as many times as needed during the lifespan of your certificate.

• Expiration Date: Reissuing does not extend the life of your certificate. If your SSL was set to expire in 3 months, the reissued version will still expire in 3 months.