How to Setup Auto-Responders (Vacation Messages)? Print

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How to Setup Auto-Responders

You can set these up easily through your NixZoeHost Dashboard.

Step 1: Access the Auto-Responders Menu

  1. Log in to your NixZoeHost Account.

  2. Enter your Control Panel (cPanel) from your hosting management area.

  3. Scroll down to the Email section and click on Autoresponders.

Step 2: Create a New Auto-Responder

  1. Click the Add Autoresponder button.

  2. Character Set: Leave this as utf-8 (standard).

  3. Interval: This is the number of hours to wait before sending the same person another auto-reply.

    • Example: If set to 24, and a client emails you three times in one day, they will only get one auto-reply. This prevents your server from looking like it's "spamming" people.

  4. Email: Enter the username (e.g., info).

  5. Domain: Select the domain from the dropdown.

Step 3: Draft Your Message

  1. From: Enter the name you want to appear in the "From" field (e.g., NixZoe Support).

  2. Subject: Something clear like "Out of Office: %subject%".

    • Tip: Using %subject% will automatically include the subject line of the email they sent you.

  3. Body: Write your message.

    • Example: "Hello! Thank you for your email. I am currently out of the office until Monday, April 20th. I will respond to all messages as soon as I return."

  4. Start/Stop Time: * Choose Immediately to start now.

    • Choose Custom if you want to schedule it for a future vacation (e.g., starting next Friday).

Step 4: Save

Click Create/Modify to activate your message.


Useful Placeholders

You can use these tags in your subject or body to make the email feel more personal:

  • %subject%: The subject of the message sent to you.

  • %from%: The name of the person who sent the email (if available).

  • %email%: The email address of the person who sent the message.

How to Disable an Auto-Responder

When you return to work, simply go back to the Autoresponders page, find your message in the list, and click Delete.


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