My Mailbox is being Spoofed or Compromised: What do I do?

In the cybersecurity landscape of 2026, it is vital to distinguish between a Spoofed account and a Compromised account.

Scenario A: Email Spoofing (The "Fake" Identity)

Symptoms: You receive "Bounce-back" messages for emails you never sent, but your "Sent" folder is empty.

• What it is: A scammer is faking your "From" address. They aren't in your account; they are just using your name.

• The Fix: You cannot stop someone from lying, but you can strengthen your DMARC policy to "Reject." This tells other servers to block these fake emails before they reach the recipient.

Scenario B: Account Compromise (The "Hacked" Account)

Symptoms: Friends say they got spam from you; your "Sent" folder contains weird messages; you see logins from unknown countries in your dashboard.

• What it is: A hacker has your password.

• Immediate Action Plan:

  1. Change your password instantly via the Nixzoehost Dashboard.

  2. Check for "Forwarders": Hackers often set up a hidden forwarder to copy your incoming mail to their address.

  3. Enable 2FA: Activate Two-Factor Authentication for your Nixzoehost Client Area to prevent it from happening again.