How to Change an Email Account Password? Print

How to Change an Email Account Password

There are two ways to update your password: as an administrator (via the Dashboard) or as a user (via Webmail).

Method 1: Via the Nixzoehost Dashboard (Admin)

Use this method if you are the account owner or if you need to reset a password for a team member who has forgotten theirs.

1. Log in to your Nixzoehost Account.

2. Navigate to your active hosting service and enter your Control Panel (cPanel).

3. Scroll to the Email section and click on Email Accounts.

4. Find the email address you want to update and click the Manage button next to it.

5. Under the Security section, enter a New Password.

   • Tip: Use the Generate button to create a strong, secure password.

6. Scroll to the bottom and click Update Email Settings.

[Image: Dashboard showing the Email Accounts management screen with the "Manage" and "Security" fields highlighted]

Method 2: Via Webmail (User)

Use this method if you are already logged into your email and simply want to update your own password for security reasons.

1. Log in to your Webmail (e.g., webmail.yourdomain.com).

2. In the top-right corner, click on your email address to open the user menu.

3. Select Password & Security.

4. Enter your New Password in both fields to confirm.

5. Click Save.

Important Reminders After Changing Your Password

• Update Your Devices: Immediately update the password in your phone (iPhone/Android), Outlook, or Gmail app. If you don't, the app will continue trying to log in with the old password, which might temporarily lock your IP address for "too many failed attempts."

• Strong Password Policy: To keep your account safe from AI-driven "brute force" attacks, your password should be at least 12 characters long and include a mix of uppercase, lowercase, numbers, and symbols.

• Nixzoehost Main Password: Changing a specific email password does not change your main Nixzoehost client account password or your cPanel password. Those are managed separately.