To ensure you never miss an invoice, a security alert, or a 2FA code, it is vital that our emails reach your inbox and not your "Junk" folder.
Why Safelisting Matters
Email providers (like Gmail, Outlook, and Yahoo) use aggressive filters. Sometimes, critical system notifications get caught in these filters.
Steps to Safelist:
-
Add to Contacts: Add
support@nixzoehost.comandbilling@nixzoehost.comto your email contact list. -
Mark as "Not Spam": If you find our email in your Junk folder, click the "Not Spam" or "Move to Inbox" button. This "trains" your provider to trust our messages.
-
Create a Filter (Advanced): In Gmail/Outlook, you can create a rule that says "Never send mail from @nixzoehost.com to Spam."