We believe you should always have the freedom to choose your provider. To ensure your domain moves to your new registrar without delays, you must complete this "Transfer-Out Checklist" within your Nixzoehost dashboard.
The Pre-Transfer Checklist
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Unlock Your Domain: By default, all domains are "Locked" to prevent theft. Go to Domains > My Domains > Manage > Registrar Lock and switch the status to Off.
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Disable WHOIS Privacy: Many registrars will reject a transfer if privacy is active because they cannot verify the owner's identity. Go to Add-ons and ensure "ID Protection" is disabled.
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Check Your Admin Email: The transfer authorization link will be sent to the email address listed in your WHOIS records. Ensure this is an email you can currently access.
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Verify the 60-Day Rule: Ensure your domain wasn't registered or moved in the last 60 days (see our 60-Day Lock article for details).
2. Obtaining Your Auth/EPP Code
The Auth Code (also known as an EPP Code or Transfer Secret) is a unique password required by your new registrar to "pull" the domain from Nixzoehost.
How to get your code:
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Log in to your Nixzoehost Client Area.
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Navigate to Domains > My Domains.
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Click the Manage (wrench icon) next to the domain you are moving.
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On the left-hand sidebar, click Management Tools > Get EPP Code.
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The code will be displayed on the screen instantly (and a copy will be sent to your registered account email).
Security Note: Never share your Auth Code with anyone except your new registrar. This code is the literal "key" to your domain ownership.
