Managed WordPress: Frequently Asked Questions (F.A.Q.)

Find quick answers to the most common questions about the Nixzoe Managed WordPress platform. Whether you are curious about our infrastructure or how we handle your data, weve got you covered.

1. What makes "Managed" WordPress different from "Shared" Hosting?

In a shared environment, you are responsible for your own security, updates, and optimization. With Managed WordPress, we handle the "heavy lifting." This includes automated server-level caching, daily backups, and a specialized Web Application Firewall (WAF) tuned specifically for WordPress vulnerabilities.

2. Can I use any WordPress theme or plugin?

Yes. Unlike some competitors who block specific plugins, Nixzoehost allows you full creative freedom. However, if our MalwareGuardian detects a plugin with a critical, unpatched security hole, we will notify you and may temporarily disable it to protect your data.

3. Does Nixzoehost handle WordPress core updates?

Yes. You can choose your level of automation in the WordPress Management dashboard. You can opt for "Security Updates Only" (minimal risk) or "All Updates" (latest features).

4. How many websites can I host on one Managed WordPress plan?

Each Managed WordPress instance is designed for one primary domain. This ensures that the NVMe resources and isolated security container are dedicated entirely to that sites performance. If you need to host multiple sites, you can easily add more instances to your account.

5. Is email included with my Managed WordPress plan?

Absolutely. Unlike many "Managed" providers who force you to buy third-party email, Nixzoehost includes Unlimited Email Accounts with every plan. You can manage these directly through your cPanel.

6. What is the "Nixzoe-Edge" CDN?

The Nixzoe-Edge Content Delivery Network (CDN) caches your websites images and files on servers across the globe. This means if a visitor is in London, they load your site from a London server, even if your main server is in North America. This significantly reduces load times.

7. Can I access my database and files directly?

Yes. We believe in "Power with Professionalism." You have full access to:

• phpMyAdmin for database management.

• SFTP/FTP for secure file transfers.

• File Manager directly within cPanel.

8. What happens if my site goes over its visitor limit?

We don't "cut you off." If your site experiences a sudden viral surge in traffic, our Nixzoe Flux infrastructure automatically scales to handle the load. If you consistently exceed your plans limits, we will reach out to help you transition to a higher tier to maintain your site's speed.

9. Do you offer free migrations?

Yes! If you are currently hosted elsewhere, our technical team can move your site to Nixzoehost for free with zero downtime. Just open a migration ticket after your purchase.

Still have questions? Our 24/7 support team is standing by. You can reach us via Live Chat or by opening a ticket in your Client Area.