How to use Premium DNS and Hosting services simultaneously? Print

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This is the "final piece of the puzzle" for your Premium DNS category. It addresses a common point of confusion: how to make sure the Premium DNS network "talks" correctly to the Nixzoehost web servers where the website files actually live.


How to Use Premium DNS and Hosting Services Simultaneously

When you have both Premium DNS and a Web Hosting plan (like Nixzoe Flux) at Nixzoehost, you are using two different powerful systems. To make them work together, you must "bridge" them by ensuring your Premium DNS records point exactly to your hosting server's IP address.

By following this guide, you will enjoy the 100% uptime of our Anycast DNS network while your website runs on our high-speed NVMe hosting.


Step 1: Locate Your Hosting IP Address

Before you can configure your DNS, you need to know the "address" of your hosting server.

  1. Log in to your Nixzoehost cPanel.

  2. On the right-hand sidebar, look for the General Information section.

  3. Find the Shared IP Address (e.g., 65.7.111.54).

  4. Copy this number. This is where your DNS needs to send your visitors.


Step 2: Access the Premium DNS Manager

Now that you have your IP, you need to tell the Premium DNS network where to find your site.

  1. Go to your Nixzoehost Client Area.

  2. Navigate to Services > Premium DNS.

  3. Click the Manage icon for your domain.


Step 3: Point Your 'A Records' to Your Hosting

The A Record is what connects your domain name to your server's IP.

  1. Look for the record with the Type A.

  2. In the Address/Value field, paste the Shared IP Address you copied from cPanel in Step 1.

  3. Ensure there is an A Record for both the "root" ([suspicious link removed]) and the "www" (www.yourdomain.com).

  4. TTL (Time to Live): Set this to 3600 (1 hour) or lower for faster updates.


Step 4: Synchronize Your Email (MX Records)

If you are using Nixzoehost for your email accounts, your Premium DNS must also point to our mail servers.

  1. In your Premium DNS manager, find the MX Records.

  2. Ensure the "Host" is set to your domain and the "Value" points to your server (usually mail.yourdomain.com).

  3. Important: Make sure you also have an A Record for mail pointing to that same hosting IP from Step 1.


Step 5: The "Auto-Sync" Shortcut

At Nixzoehost, we want to make this easy. In 2026, our dashboard includes a "Sync with Hosting" button.

  • Clicking this button will automatically scan your cPanel settings and import all the correct A, MX, and TXT (SPF/DKIM) records directly into your Premium DNS zone.

  • Recommendation: Use this button every time you add a new subdomain or change your email settings to ensure both services stay perfectly aligned.


Common "Out of Sync" Symptoms

This is the "final piece of the puzzle" for your Premium DNS category. It addresses a common point of confusion: how to make sure the Premium DNS network "talks" correctly to the Nixzoehost web servers where the website files actually live.


How to Use Premium DNS and Hosting Services Simultaneously

When you have both Premium DNS and a Web Hosting plan (like Nixzoe Flux) at Nixzoehost, you are using two different powerful systems. To make them work together, you must "bridge" them by ensuring your Premium DNS records point exactly to your hosting server's IP address.

By following this guide, you will enjoy the 100% uptime of our Anycast DNS network while your website runs on our high-speed NVMe hosting.


Step 1: Locate Your Hosting IP Address

Before you can configure your DNS, you need to know the "address" of your hosting server.

  1. Log in to your Nixzoehost cPanel.

  2. On the right-hand sidebar, look for the General Information section.

  3. Find the Shared IP Address (e.g., 65.7.111.54).

  4. Copy this number. This is where your DNS needs to send your visitors.


Step 2: Access the Premium DNS Manager

Now that you have your IP, you need to tell the Premium DNS network where to find your site.

  1. Go to your Nixzoehost Client Area.

  2. Navigate to Services > Premium DNS.

  3. Click the Manage icon for your domain.


Step 3: Point Your 'A Records' to Your Hosting

The A Record is what connects your domain name to your server's IP.

  1. Look for the record with the Type A.

  2. In the Address/Value field, paste the Shared IP Address you copied from cPanel in Step 1.

  3. Ensure there is an A Record for both the "root" ([suspicious link removed]) and the "www" (www.yourdomain.com).

  4. TTL (Time to Live): Set this to 3600 (1 hour) or lower for faster updates.


Step 4: Synchronize Your Email (MX Records)

If you are using Nixzoehost for your email accounts, your Premium DNS must also point to our mail servers.

  1. In your Premium DNS manager, find the MX Records.

  2. Ensure the "Host" is set to your domain and the "Value" points to your server (usually mail.yourdomain.com).

  3. Important: Make sure you also have an A Record for mail pointing to that same hosting IP from Step 1.


Step 5: The "Auto-Sync" Shortcut

At Nixzoehost, we want to make this easy. In 2026, our dashboard includes a "Sync with Hosting" button.

  • Clicking this button will automatically scan your cPanel settings and import all the correct A, MX, and TXT (SPF/DKIM) records directly into your Premium DNS zone.

  • Recommendation: Use this button every time you add a new subdomain or change your email settings to ensure both services stay perfectly aligned.


Common "Out of Sync" Symptoms

Problem Symptom Fix
Site Not Found "Server IP address could not be found" Your A Record in Premium DNS doesn't match your cPanel IP.
Email Not Arriving You can send mail, but cannot receive it. Your MX Records are still pointing to the old standard DNS.
SSL Errors "Certificate does not match" Ensure you have an A record for your domain in Premium DNS so AutoSSL can verify the site.

Nixzoehost Expert Tip: Because Premium DNS is a separate global network, changes you make in cPanel (like adding a subdomain) will not show up automatically in Premium DNS unless you manually add the record or use the Sync button. Always update your Premium DNS manager whenever you make a change to your hosting environment!


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